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Excellent customer satisfaction
Commercial Property Maintenance Emergency Cover
Taking the headache out facilities management
When things go wrong at work, we know how important it is to have the right emergency cover for your facilities management.
It can be difficult to budget when unexpected emergency costs occur with facilities management, although very likely if the building is occupied by people.
That's why we offer comprehensive facilities management packages at exceptional value for money with our range of plans covering drainage and plumbing, gas boilers, heating systems (including central) & electrical emergencies - all in one policy!
What's included in our Emergency Commercial Facilities Management plans?
We have a variety of comprehensive Commercial cover plans to suit your needs and budget and size of the property. Our team will work with you every step along the way so that we can provide an option for whatever it is you need protecting.
✔️ Plumbing, drains, taps and toilets
Repairs to leaking water pipes, blocked drains, toilets and taps. It's a given when there are more people in a building, there are more things to go wrong.
This can be a total nightmare if you are responsible for the facilities in a commercial property, which is why we included everything in our cover to provide you peace of mind for when things go wrong.
✔️ Boilers and central heating
We know that when your boiler breaks or central heating fails, it can cause a huge disruption to the running of a business. Our trusted Gas Safe engineers will be on call for your emergency needs. You can rest easy knowing the business will have no downtime due to boiler problems.
✔️ Electrical repairs
When you are in charge of the facilities and the electrics go wrong, it can be stressful getting things dealt with promptly at a reasonable price.
Our cover can help with repairs and maintenance of your mains wiring as well as circuit breakers or fuse boards inside your commercial building that connect back up onto “the main supply”. A power outage may not always seem like something worth worrying about but if one occurs then things could get really tricky for your workers.
✔️ Annual boiler service
All our plans include the option of an annual boiler service to make sure everything is running smoothly for your commercial property.
Why Choose Commercial Cover?
We offer the best value on the market with our leading drainage, plumbing, boiler and electrics cover for your rental property.
You'll be saving money with Homeowner Cover. Switching to us could save you up to 40% on the renewal quote compared with other providers, so what are you waiting for?
Fixed price for 3 years
Your property is our priority. Our promise to you is that we will fix the price for up to 3 years, no matter how many callouts you have!
Unlimited Call Outs
With Homeowner Cover, you can book as many callouts as you need per year. Saving money with the first hour on-site for free, free quotations given for any works and the option to opt-out of call out charges too! You won't be stung by those pesky emergency rates when signing up either - now is definitely time to get covered.
Over 20 + years of property maintenance experience
We have over 20 years of experience in the property maintenance industry; drainage, plumbing, gas boilers and electrics. Our highly qualified engineers are ready to assist with any issue you may face.
Find the perfect cover for you...
Offering a comprehensive range of covers tailored and suited to all needs.
What's not included in our commercial cover?
Our goal is to be as transparent as possible from the start. We pride ourselves on being the most honest and transparent home emergency cover provider in the UK. There are some limitations to what we can and cannot help with when it comes to your home emergency cover plan.
We want you to understand exactly where these terms come into play before making a decision so that both parties are on the same page from the start.
We believe if something sounds too good to be true, it most likely is. This is why we only promise to deliver on anything we can guarantee.
We are continuously aiming to improve the industry through an honest and transparent approach which leads us back again as your reliable provider of last resort when things go wrong with any major drainage, plumbing, gas boilers, heating or electrical works.
Here is a list of the main points we can't help with:
For more information please download our service and support agreement here.
❌ Repairing faults caused by limescale, sludge (dirty water contaminated by particles of dirt, rust other debris).
❌ Repairing faults that require more than 1 hour on-site. Your plan will cover any repairs that take a reasonable time for repair within 1 hour of arriving on site. If the repair is seen to be extensive, there will be a labour demurrage charge of £82.50+vat per hour & parts/ materials charge for drainage. For Plumbing our rates after the first hour on-site is £119.99 +vat. For Heating the rates are £94.94+vat. Electrician rates are £50.00 + vat per hour.
❌ Please be assured our engineers try to resolve the problem as quickly and efficiently as possible but on occasions, due to the nature and extent of the problem, this may not be possible.
❌ Boiler models: back boilers, Potterton Powermax, Britony, Chaffoteaux, Sime, Servowarm and Elm Le Blanc.
❌Repairs beyond economical repair (BER). If your boiler is beyond economical repair you may need a new boiler fitted.
❌ Repair pre-existing faults or faults that occur within the first 14 days of cover.
❌ Systems or appliances that haven't been installed, maintained and used in accordance with manufacturer's instructions and or current regulations or best practice".
❌ User tasks which are detailed in your user guide, re-pressurising your system and or bleeding your radiators.
❌ Trace and access (work required to locate the problem) after the 1st hour.
❌ Systems that are powered by anything other than natural gas.
❌ Showers and shower pump installations.
❌ Electrics - changing lightbulbs or any repair which can be conducted by yourself at home without a qualified electrician.
❌ Upgrades or improvements to your system.
❌ Accidental damage - if you or someone working on your property causes a fault you should claim on your insurance. We will cover the work but we will expect payment for anything over the first 1 hour on-site which you can redeem back from your insurance provider.
❌ Parts - any parts required to be replaced will need specialist parts and engineers. Included is the first-hour on-site per call-out but beyond this, there will be a demurrage charge and a free quote will be provided prior to the works being carried out. We will never start work without a signed acceptance of a quote first.
What you need to start your landlord home emergency plan...
Your contact details - we will need your home address and contact details so we can easily communicate with you.
Rental property details - we will need this information for each property you want to be covered.
Payment information - we will take payment by debit card, credit, PayPal or Klarna. You can either agree for a yearly direct debit to be taken out or opt-out of this.
Once we've set up your plan we will ask for the following information in your member's area...
Gas Safety Certificate (CP12) due date
Rental property boiler details if you have signed up for this plan